Refund policy

Refunds

Digital content; video courses. 14 day money back guarantee  

Giclee print; Refunds are not available.

Original artwork: If your item is damaged (please send photo) or lost in transit then a full refund will be given.

Unwanted physical items are not able to be returned or refunded.

Giclee print; If your item is damaged (please send photo), lost in transit or an error with printing then a replacement will be sent out free of charge.

Original art: If your item is damaged (please send photo) or lost in transit then a full refund will be given.

Watercolour abstract portrait course: if you are unhappy with the course for any reason I offer a 7 day money back guarantee. 

Damages and issues
Giclee print; Please inspect your order upon reception and make contact immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right and send a replacement.

Lost in Transit
Giclee print; Please inspect your order upon reception and make contact immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right and send a replacement.

Error with Printing
Giclee print; In the very unlikely event that an error with printing has occurred, please make contact immediately. If an error in printing has occurred a replacement will be sent free of charge. 

Exchanges
Exchanges are not available.